Current disagreement that I am having is I have a staff member who is challenging (testing out of doing their whole module) their school age care modules and wants to come in extra, on the clock, to finish their modules. According to Navy policy I can give time to people who are completing the whole modules but not to those who are challenging them. This staff member is in disagreement with Navy policy and thinks they should get paid to study for the test.
Ways that I could resolve this disagreement are:
I could use Gerber’s 3R’s, “Respectful, reciprocal, and responsive”, maybe I just need to take more time to explain why and show her the policy.
Another method could be to look at the “third side” and find a solution with my staff member.
Conflict is always 1000 times more difficult when money is involved. Maybe you could find a way to provide them more work time during the day (easier said than done - I know:) ).
ReplyDeleteI think you are on the right track with starting off with the 3R's. If she is new to this, maybe sitting down with her one on one and going over the policy would be helpful. Afterwards, if she still persists, getting another view from staff may be helpful in finding a solution. Good Luck!
ReplyDeleteAmy, on the side of policy it is harder when items are written. But on the side of the employee if this a requirement it would be nice if compensation were made. For me taking MS ECE coursework although it is a requirement and my courses are covered for payment, but the study time is all on my own.
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